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DPH COVID-19 Update 11/23/2020

In November, DPH started utilizing RAVE, an emergency text alert system, to communicate with individuals with COVID-19 to share a few important messages.

  • Nov 23, 2020
  • News & Updates

DPH Communication​

In November, DPH started utilizing RAVE, an emergency text alert system, to communicate with individuals with COVID-19 to share a few important messages. Messages from DPH may come from multiple phone numbers or from the same phone number that previous RAVE messages have been received from, as RAVE is an alert system used by many agencies. Text notifications via RAVE are sent to give individuals:

  •    ​Notice that a member of DPH staff will be calling them that day to complete a COVID case investigation or
  •    ​Information about isolation requirements, notifying close contacts to quarantine, and direct them to our webpages for additional information.

The informational text messages being sent via RAVE that started November 20th are in a series of three messages and state the following:

o   This is St Louis Co Public Health texting about your test results. Stay at home away from household members & others for 10+ days & until symptoms are better. 

o   Tell people you've been around recently that they should also stay at home away from others for 14 days since the last time you were together. 

o   Visit stlcorona.com/isolation & stlcorona.com/quarantine for more information. 

In the future, DPH plans to switch its notification system to a different texting platform, to allow for expanded communication options with cases & contacts. This system will also use a toll-free phone number unique to DPH when communicating with cases.

COVID-19 Testing Available

There are openings for COVID-19 testing at both our John C. Murphy Health Center in Berkeley and South County Health Center in Sunset Hills on Wednesday. Appointments, which are required to get a free test, are also available next week. Click here to make a reservation or visit stlcorona.com and click on COVID-19 testing.

John C. Murphy Health Center
6121 N. Hanley Rd, Berkeley, MO 63134

South County Health Center
4580 S. Lindbergh Blvd., Sunset Hills, MO 63127