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Press Release 6/29/2020

Beginning Monday, June 29, St. Louis County residents can reduce wait times by scheduling appointments with the Department of Revenue.

  • Jun 29, 2020
  • Press Release

County Executive Dr. Sam Page Announces Online Scheduler to Alleviate Wait Times

 

St. Louis County, MO (June 29, 2020) - Beginning Monday, June 29, St. Louis County residents can reduce wait times by scheduling appointments with the Department of Revenue.

The appointment scheduler can be found at bit.ly/CollectorScheduler for Department of Revenue services at Northwest Crossings (St. Ann) and South County (Mehlville) offices for in-person appointments starting July 1. Face masks need to be worn to ensure the safety of customers and staff alike.

Appointment scheduling for St. Louis County’s main office in Clayton is expected to be available by mid-July.

Many State Departments require County documentation, like property tax receipts, for residents to renew vehicle registrations and other basic functions. COVID-19 stay-home orders created a backlog of requests, even though the state extended their deadlines.

“Due to the state motor vehicle offices’ need for County documents during the COVID-19 pandemic, this is a great way to improve access and reduce wait times,” shared Executive Director of Operations, Mike Chapman.

Scheduling Revenue appointments adds to the online services available to residents to complete their County business. Paying property taxes and scheduling marriage licenses and notary commissions are among the online services already available. For up-to-date information on government services, visit STLCorona.com/government-services/.

Scheduling for the Clayton office will begin in a few weeks. The lobby is being remodeled to better accommodate and serve residents safely.

“When 41 S Central reopens in a few weeks, residents will be able to take care of all their in-person dealings with the County from the street level,” said County Executive Sam Page. “We want to create a seamless experience that’s efficient and makes a priority the health and safety of everyone.”

Until then, drop boxes continue to be available for County departments in the vestibule of 41 S Central.

 
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